Is it really to much to ask for someone to call when they said they were going to call???? Especially when that individual is in HR, and is looking to potentially engage you in future employment!!!!!
I get labelled as a HR Generalist with a specialism in Recruitment. I think I'm good at recruitment because I love it so much. I love nothing more than designing a process, planning assessment centres, living my life by spreadsheet! And, on the other side, I love meeting new people and hearing about their wonderful and varied experiences. I don't believe in the one size fits all theory, so I have been known to bring some pretty random candidates forward.....but....the one thing I pride myself on.....more than anything....is I will get back to you when I say I will!
If I say you will get feedback within 24 hours you will do; because I firmly believe that the candidate journey (positive or negative outcomes included) should involve nothing but positivity around the company involved. If you have a negative experience, you tell people.....and the same goes for recruitment.
So....back to my personal experience......I went to an interview last week and the message I was given, was that feedback would be received by end of business on Monday. Tuesday afternoon came so I rang the interviewer at 4pm, and was assured I would receive a phone call at 1pm on Wednesday. It is now 6.40PM on Wednesday evening and yet no feedback.
I'm not naive enough to think I'm being called back for a 2nd interview, but the fact that no feedback has been offered up, and the HR Director has failed to follow up as promised has left a sour taste in my mouth.
What does that say about their communication style? Do I really want to work there when our values are so different?